Legal

Privacy Policy

Effective Date: August 15, 2026

Portsugar respects your privacy and is committed to protecting the personal and business information you provide to us. When you contact us, submit a supplier search request, request a quotation, or otherwise use our website, we may collect information including your name, company name, email address, telephone number, product descriptions, specifications, quantities, target pricing, timelines, uploaded documents or images, and other information you voluntarily provide.

We use this information to respond to inquiries, evaluate sourcing requirements, identify and communicate with potential suppliers, prepare quotations, coordinate procurement, logistics, customs and delivery services, improve our services, and comply with applicable legal and regulatory requirements. Portsugar does not sell or rent your personal information.

Where reasonably necessary to provide our services, we may share relevant information with trusted third parties, including manufacturers and suppliers, freight forwarders, carriers, warehouses, customs brokers and other customs service providers, inspection or testing providers, payment processors, technology providers, and other professional or service partners involved in evaluating or fulfilling your request.

Some of these parties may be located outside Canada, and information provided to them may therefore be processed in other jurisdictions. We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control; however, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, regulatory, and business requirements. Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we hold about you, or to ask questions about our privacy practices.

We may update this Privacy Policy from time to time, and the current version will be posted on this website with an updated effective date. For privacy-related questions or requests, please contact info@portsugar.com.